FREQUENTLY ASKED QUESTIONS (FAQ)

You can see current shipping rates while checking out before placing your order!

You can check the status of your order at any time by visiting the link included in your Order Confirmation email.

This depends on which product you have ordered. It typically takes approximately one week to ship most customer orders, but our most popular designs may face a 1-3 week delay (or more in extenuating circumstances). Once shipped, you’ll receive an email confirmation and your order should arrive within two weeks or less, depending on your country. If you're still unsure of the status of your order, feel free to reach out via email at orders@scarfandtail.com. We're happy to help!